Discussing the nuts and bolts of software development

Thursday, September 04, 2008


SharePoint says "Unknown Error"

ERROR: Only Content controls are allowed directly in a content page that contains Content controls.

By default, SharePoint doesn't seem willing to share some of its internal errors with developers opting instead to use a generic "Unknown Error" page. The informative (and I use the term loosely) error string above wasn't displayed in the browser until the file C:\Inetpub\wwwroot\wss\VirtualDirectories\80\web.config was modified to disable custom error messages.

By changing <SafeMode CallStack="false" ...> to <SafeMode CallStack="true" ...> and changing <customErrors mode="On" /> to <customErrors mode="Off" />, the generic error page is replaced with a more detailed error message and maybe even a callstack.

As for the error above? It was caused by a comment that had been added to an .aspx file. For some reasons, comments were not allowed because they didn't qualify as "content controls".

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SharePoint does not appear to be willing to reveal some of its internal issues with developers by default, instead using a generic "Unknown Error" page. The above instructive (and I use the term loosely) error string was not displayed in the browser until the file was loaded. Thank you for sharing your knowledge! Keep up the good job! Continue to spread the word. Please take a peek at my website.

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The 'Unknown Error' message on SharePoint has sparked user frustration and calls for clearer error messaging. Users are urging for more specific information to aid in problem resolution when faced with vague errors. The issue has sparked concerns about the importance of detailed error messages for efficient problem-solving and the overall user experience. Users are dissatisfied with the lack of specific information and seek improved error reporting to streamline issue resolution. They believe that precise error messages facilitate a smoother and more efficient troubleshooting process. The prevalence of 'Unknown Error' messages on SharePoint has triggered user feedback calling for enhanced error reporting, empowering users to diagnose and address issues effectively within the platform.
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